Privacy Policy

1- How does HollandKala protect its users’ information?

Today, with the expansion of information flow on the internet and the frequent, everyday use of communication devices by users, protecting users’ privacy has become one of the most serious concerns. Most people are very worried about keeping their personal information—such as first name, last name, mobile number, email, etc.—safe and private. We understand the importance of this matter, and protecting users’ privacy is also extremely important to us.

2- What information does HollandKala collect from users?

To register on HollandKala, you need to provide information such as your first name, last name, mobile number, email, and address. We will use this information only to coordinate what is necessary to complete orders, send important notifications, inform you about events and special discounts, and deliver products.

3- How is your information protected?

Although security is a relative concept, in designing the infrastructure of the HollandKala app and website, we have used the highest levels of hardware and software security to protect the app and website, and we continuously monitor for possible risks. During registration, we provide you with a verification code, and all your information is stored on our secure servers and protected by strong firewalls. In addition, your personal information is transmitted to our website in encrypted form over a secure connection (HTTPS) and will be kept for future interactions.

4- How will your information be used?

Your information is stored only in an encoded form for future interactions, so that in future orders and interactions you can easily log in to the website and app and place your order. With users’ permission, we send them news, sales, special discounts, etc.; and if the user does not give permission, this will not happen.

5- Who will have access to users’ information?

Support and after-sales service staff will use the information to follow up and provide better, higher-quality services. All users’ information will remain kept secure with us and will not be shared with other organizations. It is understood that legal authorities may access this information if they present a court order. Overall, we are responsible for protecting and safeguarding users’ information.